Reference

koi77 Privacy Policy for Your Account

Our koi77 Privacy Policy explains what we collect when you create an account, verify your phone and use DANA, OVO, GoPay or QRIS.

Policy accessWallet recordsAccount controlsCookie choices
koi77 koi77 Privacy Policy for Your Account
CONTACT PATHS READY

Where To Ask About Your Privacy

Privacy questions should reach the same support route used for account and wallet assistance, so we can locate the correct record without asking you to repeat every detail. Use the contact option linked from your account help area and include your account identifier, the affected payment reference and the change you want considered. We will ask for only the details needed to verify the request.

Team online

Account privacy request

Ask what account details we hold, why they are used and which records relate to your koi77 profile. Include your registered phone details so we can confirm the request belongs to you.

Wallet record question

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account queries, share the payment reference and status shown in your account. We use those fields to find the relevant record.

Correction or deletion

Send a clear request to correct, restrict or remove eligible personal data. We may ask for phone verification first, then explain which records must remain for security or payment reconciliation.

DATA HANDLING DETAIL

How We Protect Account Records

Your privacy settings matter most at account entry, wallet activity and support contact. We separate profile details from payment references where practical, limit internal access to the records needed for a task…

Account details

We may hold your registered phone details, account identifier and verification status so we can recognise your account and complete requested changes without exposing another person’s records.

Payment references

A DANA, OVO, GoPay or QRIS entry can include a reference, amount, status and timestamp. Bank transfer and virtual account entries are matched to your account for reconciliation.

Device signals

Browser, device and connection signals can help us identify unusual sign-in patterns. They are used for account protection and access checks rather than as a substitute for your phone verification.

Cookie controls

Cookies help keep an account session available and remember selected policy controls. You can manage cookie permissions through your browser, although some account functions may then require another sign-in.

Retention periods

We remove or de-identify records when they are no longer needed for account support, payment reconciliation, security checks or a legal obligation. Certain transaction records may therefore remain after closure.

Your requests

You can ask for a copy, correction or eligible removal of personal data through account support. We verify your identity, record the request and explain any reason a specific record cannot be changed.

Privacy Policy Questions For koi77

These answers focus on the questions you may have before opening an account or asking us to change an existing record. If your case involves a particular wallet reference, mention whether it came through DANA, OVO, GoPay, QRIS, bank transfer or a virtual account so our support route can narrow the search.

It covers account details, phone verification, payment references, device signals, cookies, security checks, retention and requests to access or change personal data connected with your account.

We use phone verification to connect you with the correct account and reduce unauthorised changes. It also lets support confirm ownership before discussing wallet records or personal account details.

Yes. The Privacy Policy covers DANA, QRIS, OVO and GoPay references, including the payment status, amount, time and transaction identifier supplied through the selected route.

You can contact account support with your registered phone details and request a copy of personal data linked to your account. We verify the request before sharing records.

Send the correction request through the account help route and identify the affected field or payment reference. After phone verification, we will confirm what can be amended.

We retain records only while needed for account support, payment reconciliation, security checks or a legal obligation. Some transaction details can remain after account closure for those purposes.

Yes. Account access and eligibility depends on local law. We handle privacy requests where local law permits and explain any limits that apply to a particular record or request.